Orders placed from today (Wednesday 16th December) will be sent after we return from our Christmas break on the 4th January.

If you would like to order a gift plan as a Christmas gift that starts in January, we will be happy to send you a personalised gift voucher to put under the tree! Simply order as normal via our Gift a Box page then email us at support@littlecooksco.co.uk to arrange your gift voucher.

If you have a renewal order due over the Christmas period your order will be sent out as close as possible to your usual renewal date (Christmas permitting!)

Finally, please remember that this year the postal services are under a lot of pressure so please be patient and if possible order early! If you’re worried about your Christmas delivery arriving in time please email us and we will be happy to send a gift voucher to minimise disappointment! support@littlecooksco.co.uk

In practical terms, as much as possible, it is business as usual for Little Cooks Co.

All our boxes are packed to the highest possible hygiene standards and our team is following the same comprehensive advice and processes as all food suppliers.

Our boxes are delivered via Royal Mail and we are monitoring the advice regarding post services and deliveries closely. Some delays have been reported in pockets of the country as Coronavirus has put local postal services under pressure.  If you are ever concerned about your order arriving please email us at support@littlecooksco.co.uk and we will do what we can to help.

As a food delivery service, we have been able to continue fulfilling orders throughout the global pandemic and do not anticipate this changing.

Our office team is mainly made up of parents with young children, who work from home most of the time, so we already have the processes in place to ensure business continuity. If you have any specific questions please contact us at support@littlecooksco.co.uk

It goes without saying that we send huge virtual hugs to all our little cooks and big cooks – stay safe and well during this difficult time.

Your Little Cooks Co box contains all the dry ingredients you need to make the baking recipe. There are usually a few fresh or seasonal ingredients required in addition, for example milk, egg, honey or lemon juice.

You will receive an email before your box is shipped to let you know the additional ingredients that are required. Hopefully this gives you enough notice, but if there is something you can’t get hold of just email us at support@littlecooksco.co.uk and we will help you find an alternative ingredient that will make sure the baking fun can continue!

All our cooking kits have standard postage built into the price. We send our cooking kits via Royal Mail, second class post as standard. We give you the option at checkout to select Express Shipping so if you need a cooking kit sent in a hurry, select this option and it will be sent Royal Mail first class. Our cooking kits are specially designed to fit through your letter box so no need to sign for them.

If you are ordering from our shop we add a small shipping charge at checkout. Our shop items are all sent through a Royal Mail tracked service and you will receive an email or text message alert to update you on the progress of your shop items.

All of the ingredients in our kits are dairy free, meat free and wheat free. Since November 2020 we also have switched to gluten-free oats so we also are now gluten free!

We email all customers before we send out that month’s kit with the ingredients and the details of any allergens, so that you have the opportunity to skip that month. We will always try our best to find an alternative if you do not want to skip for any reason.

We do have to give the caveat that our kits are packed in an environment where nuts and products containing gluten are handled. As much as we would love to give absolute guarantees on this we are currently unable to so we would always advise you to err on the side of caution.

Yes. You are not locked into anything and can cancel your subscription at any time by logging into your account or contacting us at support@littlecooksco.co.uk.

Our subscription plans do automatically renew but if a payment goes through without you wanting it to just contact us as soon as possible and we will refund you in full if the kit hasn’t already been sent out to you.

If you are part way through a subscription plan and want to cancel we will refund based on the value of the remaining months.

We will never make you recieve kits you don’t want!